Need help?
Frequently Asked Questions
Our warehouse is located in Melbourne, Australia, your order will be shipped from Melbourne by AU post.
Australian owned and operated.
Yes we do, there's a warranty of one year for all toothbrushes purchased. We would send out a new one to replace if it's faulty. No fuss and stress!
Our warehouse is located in Melbourne, Australia, your
order will be shipped from Melbourne by AU post.
Express shipping usually takes 2-5 business days to arrive
depending which part of Australia you living in.
Yes, the brush head replacement is available to purchase by itself as well as in the brush head bundle.
The charging cable is included in the warranty of the toothbrush pack, so send us a message if it stops working and we'll send out a new one to you or add it to your next order for free.
We usually recommend for kids from 2years up due to the size of the brush head.
The importance of fluoride to kids dental health is significant as it helps avoiding dental fluorosis and cavities, therefore our solution to balance it out is to add 0.06% which is less than most of the other kid’s toothpastes in the market. This way it could avoid intaking too much fluoride but at the same time does help with their dental health.
Yes, we offer international shipping based on calculated shipping rates, you will find out on the checkout page.
hello@littlegnashies.com.au